Delivery

DELIVERY

Next working day despatch for orders placed by 2pm on weekdays (Monday - Friday) and for orders placed after 2pm on Friday and over the weekend we will dispatch on Monday.

UK Prices

after adding the items to your basket, you go to checkout area and you will be able to see postage methods and fees before the payment and after selecting UK as the country for deliver.

1) Order value £48 or over:

A) You can choose FREE UK DELIVERY - Royal Mail 48 or 48 service Courier (Royal Mail 48 for small parcels / Economy Service Courier for Larger parcels: 2-3 days)

B) £3.95 - £5.99 (Small Parcels by Royal Mail First Class / Medium and Large Parcels by Courier Next Day Courier (1-2 days)

C) Express Delivery with Tracking Number: Next Day (1-2 days). 

- Small items: £8.50 (Royal Mail Next Day Guaranteed Delivery by 1PM: with Tracking Number)

- Small Parcels: £9.50 (Royal Mail Next Day Guaranteed Delivery by 1PM: with tracking number)

- Larger Parcels: £9.55 - £18.00 (UPS Next Day with Tracking Number: 1 -2 days)

 

2) Order value up to £37.99

A) Royal Mail 1st Class / Royal Mail 24 (1-2 days)

- Parcels P&P is £3.95 - 5.99 for large parcels

- Small & Flat items P&P is £1.70 (Royal Mail "Large letter" maximum dimensions: 35cm x 25cm x 2.5cm)

*Note: delivery method choice and prices are shown before payment at the checkout area.

B) Royal Mail 2nd Class / Royal Mail 48 (2-3 days)

- Parcels P&P is £2.80

*Note: delivery method choice and prices are shown before payment at the checkout area.

For larger Parcels we may need to choose another 48h Service Courier with tracking number, with no extra-cost to the customer.

C) Express Delivery with Tracking Number: Next Day (1-2 days). 

- Small items: £8.50 (Royal Mail Next Day Guaranteed Delivery by 1PM: with Tracking Number)

- Small Parcels: £9.50 (Royal Mail Next Day Guaranteed Delivery by 1PM: with tracking number)

- Larger Parcels: £9.50- £18.00 (UPS Next Day with Tracking Number: 1 -2 days)

 

HM Forces - British Forces Posted Overseas.

HM Forces Mail: starts at £3.95 Small Parcels only - items that exceeds the maximum dimensions for Small Parcels by Royal Mail will be dispatched to BFPO customers by Parcelforce.

 

Bulky Orders: If you need more units from an item available at KnitUK website, please contact us by email as we may have in stock that is not alocated to KnitUK website, but we can make them available to you if you need to buy higher quantity.

Time

1) From Monday to Saturday: we will post your parcel within one working day.

2) From Monday to Friday: we will post your parcel in the same day for orders placed before 2pm.

Please, be aware that Royal Mail and other Couriers delivery times stated above is correct for most of the year, but it can take longer at Christmas Time and/or under severe weather conditions. 

KnitUK is not responsible for any delays caused by Royal Mail or other Couriers. We always try to select the most reliable choice for you.

 

INTERNATIONAL DELIVERIES  - it is not garanted for Xmas time!

- Royal Mail Standard Airmail or USPS via OCS (international) with Tracking will be used for most of the orders, however you may choose delivery using speedy Services by Couriers such as UPS or similar (we will select another service if UPS classifies your delivery address as a "remote area"(FedEx, Parcelforce, etc).

Europe Zone - all countries (7 days)

All  Other coutries included (10-12 days)

Note to overseas customers: KnitUK website is now automated to receive orders from most of overseas addresses, then you can shop as normal! If your country is not in the drop-down list at checkout area, please contact us by email: contact@knituk.com

 

Returns & Replacements

If you are not happy with some items or the whole order, you can return them in the original packaging within 30 days of receipt for a full refund on the product prices, in accordance with The Consumer Protection for Distance Selling, Regulations 2000. Exception for all publications: you cannot return any pattern books, booklets, leaflets or midias (DVD, CD, etc.) as in respect to authors Copyright.

The buyer is responsible for the cost of the return postage. We recommend that returns are sent by recorded delivery as we cannot accept responsibility should your returns go missing.

For any further clarification contact us by email: contact@knituk.com or call 07876550698 to speak with our Managing Director, Alci Young.

KnitUK Limited - Returns to our Registred Office (this s not an Outlet shop: KnitUK is an online shop only)

14 Brookhus Farm Road, Sutton Coldfield, B76 1QP - United Kingdom